1. What is CampusBear?
3. What conditions disqualify a book from being accepted?
4. How are buyback prices determined?
5. How long does it take to receive payment once I send my books?
6. What should I do if I enter incorrect personal information?
7. How can I track the status of my buyback order?
8. What if I have a question that isn’t answered here?
- CampusBear is a dedicated platform for college students to sell back their used textbooks in exchange for cash or PayPal payments. We provide instant quotes based on the ISBN of your books and facilitate an easy, user-friendly buyback process.
- You can check the eligibility of your books by entering the ISBN on our website. We accept books based on current demand and condition standards. Books with excessive damage, missing pages, or illegal copies are not eligible.
3. What conditions disqualify a book from being accepted?
- Books that are damaged, have excessive writing or highlighting, missing pages, water damage, or are marked as “not for resale” are generally disqualified. Additionally, international editions and instructor’s copies are not eligible for buyback.
4. How are buyback prices determined?
- Buyback prices are based on several factors including the book’s current market value, demand, and condition. We strive to offer competitive prices that reflect the true value of the books.
5. How long does it take to receive payment once I send my books?
- Payments are typically processed within 4 business days after we receive and inspect your books. The time it takes for you to receive your payment may vary depending on the payment method you choose (check or PayPal).
6. What should I do if I enter incorrect personal information?
- If you’ve entered incorrect personal information, you can easily update your details on the order page of our website. Simply log in to your account, navigate to the order in question, and click on the ‘Edit Details’ option to make the necessary changes. If you encounter any issues or need further assistance, please contact our customer service team.
7. How can I track the status of my buyback order?
- You can track the status of your buyback order in two ways. First, you will receive a tracking number on the shipping label we provide, which you can use to track the shipment through the carrier’s website. Additionally, you can check the status directly on our website by logging into your account and visiting the order page. This page will provide real-time updates on the status of your order.
8. What if I have a question that isn’t answered here?
- If you have any additional questions, feel free to contact our support team through the contact form on our website, or you can email us directly at [email protected]. We are here to help!
